Team Services refers to which BA term?

Team Services refers to which BA term?

• A. Payroll Processing Unit
• B. BA Term For HR
• C. Customer Service Operations
• D. Crew Scheduling

Answer: (B)

Team Services is the internal people function that handles human resources activities—staffing, onboarding, employee relations, payroll, benefits, and training. In business analysis terminology, this area is mapped to HR, so Team Services aligns with the HR function. The other options are narrower or unrelated: Payroll Processing Unit focuses only on paying staff, Customer Service Operations targets external customer interactions, and Crew Scheduling is an operations task for assigning flight crews. So the best fit is the HR function represented by Team Services.

Team Services is the internal people function that handles human resources activities—staffing, onboarding, employee relations, payroll, benefits, and training. In business analysis terminology, this area is mapped to HR, so Team Services aligns with the HR function. The other options are narrower or unrelated: Payroll Processing Unit focuses only on paying staff, Customer Service Operations targets external customer interactions, and Crew Scheduling is an operations task for assigning flight crews. So the best fit is the HR function represented by Team Services.