Which term is the BA term for a Customer or Passenger?

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Study for the Breeze Airways Flight Attendant Test. Prepare with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Multiple Choice

Which term is the BA term for a Customer or Passenger?

Explanation:
In airline hospitality language, travelers are referred to as guests to emphasize a welcoming, service-oriented experience. The term used by BA/Breeze for someone who travels is “guest” because it centers the person and their experience rather than a financial status or a crew role. The other phrases describe specific situations—like being a paying passenger (revenue) or not paying (non-revenue) or being a crew member—none of which capture the general, everyday traveler. So the term that fits a Customer or Passenger best is guest.

In airline hospitality language, travelers are referred to as guests to emphasize a welcoming, service-oriented experience. The term used by BA/Breeze for someone who travels is “guest” because it centers the person and their experience rather than a financial status or a crew role. The other phrases describe specific situations—like being a paying passenger (revenue) or not paying (non-revenue) or being a crew member—none of which capture the general, everyday traveler. So the term that fits a Customer or Passenger best is guest.

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